Privacy Policy
Last updated: 7/26/2025
1. Introduction
BetHero ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information you provide directly to us, such as:
- Name and email address when you create an account
- Payment information when you subscribe to a paid plan
- Profile information you choose to provide
- Communications between you and BetHero
We automatically collect certain information, including:
- Log information (IP address, browser type, access times)
- Device information (hardware model, operating system)
- Usage information (features used, time spent on pages)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Monitor and analyze trends and usage
- Detect and prevent fraudulent activity
4. Data Sharing
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
- With your consent
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a business transfer or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request portability of your information
- Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction. By using our Service, you consent to such transfers.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@bethero.co.uk
Address: BetHero Ltd, London, United Kingdom